Policies for NORTHBORDERS.CO

Welcome to NORTH BORDERS! We are committed to providing you with high-quality presets for enhancing your creative projects. This policy page outlines our terms and conditions, payment methods, delivery details, and our refund policy. Please read these policies carefully before making a purchase.

1. Terms and Conditions

By accessing or using our website, you agree to be bound by these policies. If you do not agree with any part of these policies, please do not use our website.

1.1 License

• Usage: All presets and wallpapers sold on our website are licensed to you for personal or commercial use. All video packs sold on our website our licensed to you for person use.  Redistribution, reselling, or sharing of any product from our website, in whole or in part, is strictly prohibited.
• Modifications: You are allowed to modify the presets and video files to suit your needs. However, any modified version remains subject to the same terms of use.

1.2 Intellectual Property

• Ownership: All intellectual property rights in the presets, wallpapers, video files and related materials remain with NORTHBORDERS.CO. You acquire no ownership rights by purchasing any digital product.
• Copyright: All content on our website, including images, text, graphics, and presets, is protected by copyright laws and may not be reproduced without our written consent.

2. Payment

2.1 Accepted Methods

• Credit/Debit Cards: We accept major credit and debit cards through our secure payment gateway.
• PayPal: You can also choose to pay through PayPal for added convenience and security.
• Other Methods: Additional payment methods may be available depending on your location. Please check the checkout page for details.

2.2 Security

• All payment information is processed securely, and we do not store your payment details on our servers. Our payment gateway is PCI-compliant to ensure the highest level of transaction security.

3. Delivery

3.1 Digital Delivery

• Instant Access: Upon successful payment, you will receive an email with a download link for your purchase/purchases. Please check your spam/junk folder if you do not see the email in your inbox.
• Download Limits: The download link will be valid for [30] days and can be downloaded [10] times. Please download your purchased item within this period.

3.2 Download Issues

• Support: If you encounter any issues with your download link or have not received your email, please contact us at support@northborders.co.

4. Refunds and Returns

4.1 No Returns Policy

• Final Sale: All sales of digital products are final. We do not accept returns or exchanges for any presets, wallpapers or video files once they have been downloaded, as digital products are not eligible for returns unless they are proven to be defective.

4.2 Defective Products

• Defective Digital Product: If you believe your presets, wallpapers or video files are defective, please contact us within 30 days of purchase. We define a defective digital product as one that is unusable due to technical issues that are beyond your control and not caused by a lack of compatibility or user error.
• Resolution: We will work with you to resolve the issue by providing a replacement or a refund if the defect is verified. To report a defective product, please email us at support@northborders.co with your order details and a description of the issue.

6. Membership Subscriptions

6.1 Subscription Cancellations and Refunds

• Billing Cycle: Subscriptions renew automatically at the end of each billing cycle unless cancelled before the next renewal date. It is the customer's responsibility to manage their subscription and cancel it prior to the renewal if they no longer wish to remain as a member.
• Membership Refunds: We do not provide refunds for renewal charges resulting from missed cancellation deadlines, forgotten subscriptions, or change of mind after a renewal payment has been processed. Once a subscription renewal has been successfully charged, the order is considered final. Customers may cancel their subscription at any time to prevent future renewals, but cancellations will only apply to upcoming billing cycles and will not be applied retrospectively.
• Giveaway Entry Validation: Please check our Trade Promotion Terms & Conditions for information.

7. Contact Us

If you have any questions or concerns about these policies, please contact us:

• Email: [support@northborders.co]
• Address: [P.O Box 170 Glen Iris, Victoria Australia 3146]

Thank you for choosing to shop with us! We appreciate your support and hope you enjoy your presets and membership experience.